At reception, you'll find a listening ear, flyers about activities in the surrounding area, helpful tourist advice, information on bike rentals directly at the campsite, and more. On the lovely shaded terrace, quieter than the pool bar, you can enjoy drinks, ice cream, wine, and other treats. Reception is open during peak season, from June 1st to August 31st, from 8 am to 12 pm and from 3 pm to 8 pm. During the low season, from September 1st to October 31st and from February 1st to May 31st, it is open from 9:00 AM to 12:00 PM and from 3:00 PM to 7:00 PM.
DAYTIME GATE HOURS: You will need a code, given to you at reception after check-in, to open the access gate, which is always closed for the safety of our guests (plus video surveillance throughout the campsite).
NIGHTTIME GATE HOURS: During the high season, the gate closes automatically at 11:00 PM and reopens at 7:00 AM. Pedestrian gate accessible with a code provided at reception.
In low season, the gate closes at 9 pm.
Important Information and Rules for Staying in Mobile Homes
To ensure your stay at Camping La Pinède in Mondragon is as pleasant as possible, please take note of the following information.
🕒 Arrival
Check-in for mobile homes is from 3 pm.
🛏️ Sheets and Towels
We do not offer sheet or towel rentals.
Remember to bring your bed linen and towels.
🐶 Pets
Dogs are welcome, provided they are declared at the time of booking. A supplement of €4 per day per pet will be applied.
📋 Arrival Inventory
Upon arrival, you will be given an inventory checklist. We ask that you carefully check the condition of the mobile home and its equipment, then return this checklist to reception before 7:00 PM on your arrival day. Any discrepancies must be reported to us within this timeframe.
🧹 Cleaning Before Departure
The mobile home must be left clean and tidy. We thank you for leaving the premises in a reasonably clean condition, in accordance with the departure instructions. Otherwise, a cleaning fee may be charged.
🕘 Departure
The day before your departure, please check in at reception to let us know your preferred departure time, between 9:00 AM and 11:00 AM.
The agreed-upon time is fixed and must be strictly adhered to in order to allow us to organize the check-out inspections and prepare the accommodations for the next guests. Any departure before the agreed-upon time, without the possibility of inspecting the mobile home, may result in a cleaning fee if cleaning is deemed necessary.
Thank you for your understanding and we wish you a pleasant stay at Camping La Pinède in Mondragon!